Frequently Asked Questions
Where is The Palmer Located?
Round Rock, TX
Is the surrounding area a good place to live?
Yes. We are in "The 'Burbs."
What is the neighborhood known for?
What grocery stores are near The Palmer?
HEB Plus & Randalls
What restaurants and bars are within walking distance of The Palmer?
The Bayou Shack, The Cotton Patch, Blue Fin Sushi & Ramen
Are there parks near The Palmer?
Yes, Chisolm Park; Brushy Creek Park & Trails, Dell Diamond Park, and Rock N’ River Water Park
How walkable or bikeable is The Palmer?
How close is The Palmer to public transit?
What types of apartments are available at The Palmer?
Do all homes have balconies/patios?
Do the apartments come with a washer and dryer?
Yes
Is there storage available at The Palmer?
Yes
What amenities are available at The Palmer?
Our community offers an exceptional collection of amenities designed to elevate your lifestyle. Residents can enjoy a resort-inspired atmosphere with a wide range of spaces for relaxation, fitness, productivity, and social connection, including:
- Pickleball court
- Air-conditioned corridors with private elevator access
- Club lounge featuring an entertainment kitchen, fireplace, library, shuffleboard, and ping pong
- Co-working center with executive conference room, private offices, and collaborative workspaces
- Resort-style pool with cabanas, tanning deck, Wi-Fi, TVs, and outdoor dining areas
- 24-hour fitness center with interactive workout technology, spinning bikes, built-in TVs, and smartphone connectivity
- Private media room with comfortable lounge seating
- Relaxing outdoor courtyards with gaming lawns, outdoor kitchens, and green spaces
- Outdoor entertainment area with flat-screen TVs and ping pong
- Complimentary latte and tea bar with Wi-Fi access
- Instant-on Wi-Fi throughout select amenity spaces
- Reserved garage parking, carports, and detached garages
- Electric vehicle charging stations
- Personalized Fetch package delivery service
- Expansive dog park and monthly mobile grooming services
- Smart community access for residents and guests
- Monthly resident social and networking events
- Pet-friendly and non-smoking community
- Convenient online payment options
What are the pool hours?
8:00am - 10:00pm
Is there a fitness center, and what equipment is available?
Is there a rooftop, outdoor lounge, or communal gathering space?
No
Are there EV charging stations at The Palmer?
Yes, 8 total charging lanes.
What community events or social programming does The Palmer offer?
We offer monthly and quarterly events.
Can guests use the amenities?
Yes, with the resident present.
Is The palmer good for remote workers?
Yes! We have a great co-working space for collective and private work that is open 24-hours.
Who provides internet at The Palmer?
All are internet/cable ready, we have ATT instant on. The Resident will pay for this on their own through ATT.
How do I access my home and the amenities?
What parking options are available at The Palmer?
Is there a parking fee?
We offer several parking options to fit your needs and preferences:
- Open Parking (First-Come, First-Served): Complimentary for residents and guests
- Covered Parking: $55 per month
- First-Level Garage Parking: $65 per month
- Freestanding Garage: $150 per month
- Tuck-Under Garage: $195 per month
How far is The Palmer from the airport?
30.9 miles to Austin Bergstorm Airport
What is the commute time to major employers in the area?
- St. David's Hospital: Round Rock 4.6miles
- Military: Active Duty, Veterans, Retired, National Guard
- Apple 9.1 miles
- Tesla Gigafactory 25.9 miles
- Dell 3.5 miles
- Samsung: Austin
- Semiconductor 7 miles
- Samsung: Taylor 16.9 miles
Is The Palmer pet friendly?
At The Palmer, your pets are a welcome part of our community! Your furry friends will get lots of exercise and playtime in our expansive Dog Park. We are certain your pets will love it here as much as you will!
How is The Palmer secured?
Is there on-site security or controlled access?
Is there a package locker service or secure package delivery?
What are the income requirements?
3x the monthly rent.
How do I apply to The Palmer?
You can apply through our website on the apply now tab or floor plans tab.
How long does the application process take?
It can take up to 72 hours from the time all applications are submitted and income documents are provided.
What fees are due at move-in?
Are utilities included in the rent?
No
What is the lease term length?
12 month - 15 month lease terms
Is there a garage or covered parking option?
Yes.
Is smoking allowed?
No
Do you offer discounts for preferred employers, first responders, teachers, or medical professionals?
Yes! We proudly offer a Preferred Employer Program that provides qualified applicants with special discounts on move-in costs and access to our resident referral program.
Preferred Employer benefits are available to employees and members of select organizations, including:
- St. David’s Round Rock Medical Center
- Military Personnel (Active Duty, Veterans, Retired, and National Guard)
- Apple
- Tesla Gigafactory Texas
- Dell Technologies
- Samsung Austin Semiconductor
- Samsung Taylor
- Galen College of Nursing
- Austin Community College
- State Employees
- First Responders (Police, Firefighters, and EMTs)
- Educators employed by state institutions and universities
Our leasing team would be happy to verify eligibility and provide details on current Preferred Employer incentives and offers.
Is maintenance available 24/7?
Yes, afterhours is emergency only.